Frequently Asked Questions

You can earn points and redeem rewards for the following Allergan products and treatments:

  • BOTOX® Cosmetic (onabotulinumtoxinA)*
  • JUVÉDERM® XC*
  • JUVÉDERM VOLUMA® XC*
  • JUVÉDERM VOLLURE™ XC*
  • JUVÉDERM VOLBELLA® XC*
  • KYBELLA® (deoxycholic acid) injection 10 mg/mL*
  • CoolSculpting®*
  • SkinMedica® products*
  • Natrelle® Gel Breast Implants*
  • REVOLVE™ Advanced Adipose System*
  • LATISSE® (bimatoprost ophthalmic solution) 0.03%*

For BOTOX® Cosmetic, points can only be earned on treatments with out-of-pocket costs greater than $200.

*Available by prescription only.

The program will continue to grow. The latest program news along with the most up-to-date list of ways to earn and redeem points can be found on the program website and within the Brilliant Distinctions® Mobile App.

Brilliant Distinctions® offers its members three different tiers with more benefits and savings opportunities at each tier.

Silver – You are automatically enrolled here when you join and will receive special discounts on the qualifying products within the Brilliant Distinctions® Portfolio as well as a free gift on your membership anniversary.

Gold – Once you earn 600 Brilliant Distinctions® Points in one calendar year, you will receive all of the benefits of Silver as well as the ability to earn 50 bonus points on every treatment. You’ll also be eligible to receive a SkinMedica® HA5 Rejuvenating Hydrator sample gift at the time you achieve Gold membership status.

Diamond – Once you earn 1200 Brilliant Distinctions® Points in one calendar year, you will receive all of the benefits of Silver but your points will never expire as long as you maintain your status. You will also earn 100 bonus points on every treatment and will receive a premium SkinMedica® sample gift at the time you achieve Diamond membership.

Joining is easy. You can even use your existing Facebook and Google credentials. You can join the program in the following ways:

  • Follow the instructions provided in the tri-fold brochure available at your provider’s office.
  • Visit BrilliantDistinctionsProgram.com on any desktop computer or mobile device and click on Become a Member at the top of the homepage.
  • Download the Brilliant Distinctions® Mobile App and follow the registration prompts.

Once registered, there are many ways you can access your account.

  • Visit BrilliantDistinctionsProgram.com on any desktop computer or mobile device and click on Sign In at the top of the homepage
  • Download the Brilliant Distinctions® Mobile App and follow the log-in prompts

To find a participating provider, visit BrilliantDistinctionsProgram.com and click on Find a Doctor in the navigation.

Not all providers carry all of the participating products. Contact the provider for more information on their products and participation in the program.

Yes, log on to BrilliantDistinctionsProgram.com and select My Profile in the drop-down menu under your username and icon. You will be able to select a preferred provider or change your existing preferred provider in the Account Details section. Note: you must be a Brilliant Distinctions® member to store your provider in your profile.

No, there is no need to specify a provider. Participating providers can all redeem Brilliant Distinctions® Rewards for products or treatments they qualify you for.

Each patient can have only one account, but can earn and redeem points at any participating provider.

For example, if you live in another city for part of the year, as long as the providers at both locations participate in the Brilliant Distinctions® Program, points can be earned and rewards redeemed for eligible product treatments and purchases at both locations. If you have more than one account, please contact Customer Support at 1-888-324-2745 (9 AM-8 PM ET, M-F) and request that the profiles be merged.

Yes. Your rewards expire 9 months after the date of the last time you earned Brilliant Distinctions® Points.

Points cannot be reinstated after they expire, but you will be sent an email reminding you of the date of expiration.

No information will ever be shared when donating to a charity. To make a donation you will need to acknowledge that the donation is being made by Allergan on your behalf. An email will be sent to you to confirm your donation.
You can refer to makeawish.org and dressforsuccess.org for more information on the selected charity.

Note: Charity donations are made by Allergan on your behalf. Donations are not tax deductible.

We’d like you to let us know if this program doesn’t meet your needs, but any account can be closed online by logging on to BrilliantDistinctionsProgram.com and selecting My Profile in the drop-down menu under your username and icon. You will be able to close your account in the Account Details section by clicking on Remove My Account, under Account Actions. You may also call the customer support line at 1-888-324-2745 (9 AM-8 PM ET, M-F).

The information that you provide in connection with Brilliant Distinctions® may be used for Allergan’s business and marketing purposes and to send you information about the program and other Allergan products and services, in accordance with Allergan’s Privacy Statement and Terms of Use. By participating, you agree that Allergan may collect and use your personal information that you provide us in accordance with Allergan’s Privacy Statement and Terms of Use.

Federal government regulations (HIPAA) prevent us from allowing joint accounts.
Each individual is welcome to have their own individual program account.

While this program is designed to allow all communications with members to take place via the Internet and email, we will need to ship your tier qualification gifts to your address on file. No other mailings will be sent to your home address without your permission.

No, you can go to any participating provider to receive points.

Latest program news along with the most up-to-date list of ways to earn and redeem points can be easily found on the program website. You can

  • View currently running promotions in the Offers section once logged in
  • View our Points Earning Guide for a list of participating products and their Brilliant Distinctions® Points values

My Rewards History only tracks transactions made through the Brilliant Distinctions® Program and is not meant to be used as an electronic recording system for your health records. Please see your provider for records beyond the transactions made in Brilliant Distinctions®.

For rewards history and other transactions that date back further than 3 years, please contact Customer Service at 1-888-324-2745.

The Brilliant Distinctions® Mall allows you to shop at popular online retailers and earn Brilliant Distinctions® Points redeemable for participating Allergan treatments and products.

  • Once a purchase is made, it will show in your Rewards History as pending for 45 days. After 45 days, your points will show as issued and available for use
  • If you return your Brilliant Distinctions® Mall purchase, those points will be removed from your account

Promotions may occur regularly and will often utilize the Brilliant Distinctions® Program for processing. Please refer to the information and rules that are provided with the promotion.

Every year on the anniversary of your Brilliant Distinctions® registration date you will receive a $10 reward. In order to be eligible for this reward, you must have made a qualifying purchase within the last 2 years from either a participating Brilliant Distinctions® Provider or from a Brilliant Connections storefront. Your anniversary reward will expire three (3) months from the date it was deposited into your account.

You can earn points towards future savings at participating providers on each BOTOX® Cosmetic (onabotulinumtoxinA), JUVÉDERM® XC, JUVÉDERM VOLUMA® XC, JUVÉDERM VOLLURE™ XC, or JUVÉDERM VOLBELLA® XC treatment, or KYBELLA® (deoxycholic acid) injection 10 mg/mL, or CoolSculpting®, or every SkinMedica® purchase, any Natrelle® Gel Breast Implants, or REVOLVE™ Advanced Adipose System, and every LATISSE® (bimatoprost ophthalmic solution) 0.03% purchase. Only your doctor can determine which products and treatments are right for you.

When you earn 600 points within a calendar year, you will qualify for Gold Membership and be eligible to earn 50 bonus points on every treatment. Earning 1200 points within a calendar year will qualify you for Diamond Membership, where your points will never expire, as long as you maintain your status, and you will be eligible to earn 100 bonus points on every treatment.

SEE EARNINGS GUIDE

Since injection intervals of BOTOX® Cosmetic should be no more frequent than every three (3) months, you will not be awarded points for a BOTOX® Cosmetic treatment less than three (3) months from your last treatment. Since treatments with KYBELLA® should be no more frequent than once a month, receiving a treatment less than one (1) month from your last treatment or more than six (6) total single treatments will not result in awarded points. CoolSculpting® treatments should be no more frequent than every six(6) weeks in the same treatment area to be eligible for points. Points are awarded for only one (1) breast augmentation procedure with Natrelle® Gel Breast Implants and one (1) REVOLVE Advanced Adipose System treatment. There are no restrictions on the frequency of JUVÉDERM® XC, JUVÉDERM VOLUMA® XC, JUVÉDERM VOLLURE™ XC or JUVÉDERM VOLBELLA® XC treatments, or the purchase of LATISSE® or SkinMedica® skin care products.

Points will be issued by the provider for each treatment and purchase. At the end of the transaction, an itemized list of the point breakdown will be displayed in the Rewards History tab of your profile on the program website or mobile app.

Your provider must issue points for a treatment or product purchase. Points will be deposited into your account within 2-3 days after your provider has issued them. You can utilize the earned points as early as your next treatment or purchase.

Due to Federal regulations, points are nontransferable.

No, points will automatically be added to your account within 2-3 days of the point issuance.

Points can be redeemed for rewards. You may create rewards based upon your earned points and present that reward to a participating Brilliant Distinctions® Provider to redeem for savings on qualifying treatments. You will not need to create rewards for online redemptions. 100 Points = $10!

Rewards can be created for a maximum amount of $100.

Yes. Your rewards expire 9 months after the date of the last time you earned Brilliant Distinctions® points.

If printing is not an option, you can either write down the reward code listed on your created reward, or utilize the Email feature that displays after a reward is created. This will allow you to send a message to any email address that will contain all of the information needed by the provider. If you are on a mobile device you can also download a reward to your mobile wallet from either the mobile website or the Brilliant Distinctions® Mobile App.

The following states may require LATISSE® to be dispensed via the pharmacy: Massachusetts, Montana, New York, Texas, and Puerto Rico.

To earn points at the pharmacy, create a Points-Earning Certificate.

  1. Log in to your account at BrilliantDistinctionsProgram.com
  2. Click on EARN in the navigation
  3. Select LATISSE under products
  4. Click the ACTIVATE POINTS-EARNING CERTIFICATE button
  5. Print the certificate, email it to yourself, or add it to your mobile wallet (if on a mobile device) and take it to the pharmacy to earn
  6. Brilliant Distinctions® Points for your LATISSE® (bimatoprost ophthalmic solution) 0.03% purchase

You will receive an email confirmation from us within 5-7 days of your transaction letting you know that you have earned points from your LATISSE® kit(s) purchase.

To redeem a reward at the pharmacy, create a LATISSE® (bimatoprost ophthalmic solution) 0.03% reward.

  1. Log in to your account at BrilliantDistinctionsProgram.com
  2. Click on REWARDS in the navigation
  3. Click the ACTIVATE REWARD button
  4. Select LATISSE under CHOOSE A TREATMENT OR PRODUCT
  5. Select PHARMACY under TO USE AT
  6. Select the reward amount (Note: Pharmacy rewards can only be created for $20 or $40)
  7. Click ACTIVATE REWARD
  8. Print the reward, email it to yourself, or add it to your mobile wallet (if on a mobile device) and take it to the pharmacy for redemption

There is no need to also create a Points-Earning Certificate; the reward will also allow you to earn points on your transaction.

There are a few steps that can be taken to correct this issue.

  1. Try to log in using the credentials you provided at registration. If unable to sign in, it’s likely that you did not fully complete registration. Try to register again
  2. If you are able to log in to your account, check your patient details to ensure they are accurate (Last Name, Birth Date, Zip Code). These are the data points that your provider will use to find you in their system
  3. You can also supply your provider with your Member ID, found on your homepage under Membership or your member card ID, found above the bar code on the back of your member card
  4. If you continue to have problems, please contact Customer Support at 1-888-324-2745 (9 AM-8 PM ET, M-F)

The points confirmation email is not necessary, but you should check to make sure your email address is correct by looking under My Profile after you have signed in.
Note: Make sure to add NoReply@brilliantdistinctionsprogram.com as a safe sender to ensure these emails are being delivered.

You have the option to cancel a reward once it’s been created.

  1. Log in to your account at BrilliantDistinctionsProgram.com
  2. At the top of the page, under the profile icon, click on My Profile
  3. Click on the Rewards History tab on the My Profile page
  4. Locate the reward you would like to cancel within the table and click on Cancel in the Action column at the far right of your screen

Note: You cannot cancel a reward after it has expired (9 months from the date that your last points were earned), and your points used for the reward will revert to their original expiration date. If that date has passed, your points will be removed.

You should cancel the reward on the program website. See detailed instructions for canceling a reward in the “What if I accidentally create a reward?” FAQ above.
If additional assistance is needed, you can contact the customer support line at 1-888-324-2745 (9 AM-8 PM ET, M-F) and speak to a representative who can help issue a new reward.

The program is only accessible through the Internet. This includes program registration and redeeming points. If you don’t personally have Internet access, we suggest that you ask if your provider has Wifi available in office, or visit either a local library or Internet café.

You do not need a member card to participate in the Brilliant Distinctions® Program. We encourage all members to have one, as it speeds your check-in and –out times by helping your provider to quickly locate your account and apply your rewards accurately.

A participating Brilliant Distinctions® Provider can supply you with a member card at your next visit.

To activate your member card, select the corresponding option under the Account Actions column found on your profile page. Just follow the prompts and your card will be linked to your account.

  1. Log in to your account at BrilliantDistinctionsProgram.com
  2. Click on the Welcome, Your Name message at the top of the page
  3. Click on My Profile
  4. On the Account Details tab, under Account Actions, click on Activate Member Card
  5. Enter the 9-digit number found on the back of your member card when prompted, and click Activate My Card

To download the Brilliant Distinctions® Mobile App you can follow the download link found on the homepage of this website. You can also search for “Brilliant Distinctions” in the App Store® on your Apple mobile device, or the Google Play™ Store on your Android mobile device.

No. We use your social media accounts to help identify you. We do not share any of your information, nor do we have the ability to post anything on your behalf.


Approved Uses, Important Safety Information, and Prescribing Information

BOTOX® Cosmetic (onabotulinumtoxinA) Important Information

Approved Uses

BOTOX® Cosmetic is a prescription medicine that is injected into muscles and used to temporarily improve the look of moderate to severe forehead lines, crow’s feet lines, and frown lines between the eyebrows in adults.

IMPORTANT SAFETY INFORMATION

BOTOX® Cosmetic may cause serious side effects that can be life threatening. Get medical help right away if you have any of these problems any time (hours to weeks) after injection of BOTOX® Cosmetic:

BOTOX® Cosmetic dosing units are not the same as, or comparable to, any other botulinum toxin product.

There has not been a confirmed serious case of spread of toxin effect when BOTOX® Cosmetic has been used at the recommended dose to treat frown lines, crow’s feet lines, and/or forehead lines.

BOTOX® Cosmetic may cause loss of strength or general muscle weakness, vision problems, or dizziness within hours to weeks of taking BOTOX® Cosmetic. If this happens, do not drive a car, operate machinery, or do other dangerous activities.

Serious and/or immediate allergic reactions have been reported. They include: itching, rash, red itchy welts, wheezing, asthma symptoms, or dizziness or feeling faint. Get medical help right away if you are wheezing or have asthma symptoms, or if you become dizzy or faint.

Do not take BOTOX® Cosmetic if you: are allergic to any of the ingredients in BOTOX® Cosmetic (see Medication Guide for ingredients); had an allergic reaction to any other botulinum toxin product such as Myobloc® (rimabotulinumtoxinB), Dysport® (abobotulinumtoxinA), or Xeomin® (incobotulinumtoxinA); have a skin infection at the planned injection site.

Tell your doctor about all your muscle or nerve conditions, such as ALS or Lou Gehrig’s disease, myasthenia gravis, or Lambert-Eaton syndrome, as you may be at increased risk of serious side effects including difficulty swallowing and difficulty breathing from typical doses of BOTOX® Cosmetic.

Tell your doctor about all your medical conditions, including: plans to have surgery; had surgery on your face; have trouble raising your eyebrows; drooping eyelids; any other abnormal facial change; are pregnant or plan to become pregnant (it is not known if BOTOX® Cosmetic can harm your unborn baby); are breast-feeding or plan to (it is not known if BOTOX® Cosmetic passes into breast milk).

Tell your doctor about all the medicines you take, including prescription and nonprescription medicines, vitamins, and herbal products. Using BOTOX® Cosmetic with certain other medicines may cause serious side effects. Do not start any new medicines until you have told your doctor that you have received BOTOX® Cosmetic in the past.

Tell your doctor if you have received any other botulinum toxin product in the last 4 months; have received injections of botulinum toxin such as Myobloc®, Dysport®, or Xeomin® in the past (tell your doctor exactly which product you received); have recently received an antibiotic by injection; take muscle relaxants; take an allergy or cold medicine; take a sleep medicine; take aspirin-like products or blood thinners.

Other side effects of BOTOX® Cosmetic include: discomfort or pain at the injection site; headache; and eye problems: double vision, blurred vision, drooping eyelids and eyebrows, and swelling of your eyelids.

For more information refer to the Medication Guide or talk with your doctor.

To report a side effect, please call Allergan at 1-800-433-8871.

Please see accompanying Summary of Information about BOTOX® Cosmetic.

LATISSE® (bimatoprost ophthalmic solution) 0.03% Important Information

Approved Use

LATISSE® is an FDA-approved treatment to grow eyelashes for people with inadequate or not enough lashes.

Important Safety Information

Do not use LATISSE® if you are allergic to one of its ingredients. If you use/used prescription products for eye pressure problems, use LATISSE® under doctor care. May cause brown darkening of the colored part of the eye which is likely permanent. LATISSE® may cause eyelid skin darkening which may be reversible. Only apply at base of upper lashes. DO NOT APPLY to lower lid. Hair may grow outside the treatment area. If you have eye problems/surgery, consult your doctor. Common side effects include itchy and red eyes. If discontinued, lashes gradually return to previous appearance.

These are not all the possible side effects of LATISSE®. For more information, please talk to your doctor.

Please see LATISSE® full Prescribing Information.

KYBELLA® (deoxycholic acid) injection 10 mg/mL Important Information

Approved Use

KYBELLA is a prescription medicine used in adults to improve the appearance and profile of moderate to severe fat below the chin (submental fat), also called “double chin.”

It is not known if KYBELLA is safe and effective for use outside of the submental area or in children less than 18 years of age.

IMPORTANT SAFETY INFORMATION

Who should not receive KYBELLA?

You should not receive KYBELLA if you have an infection in the treatment area.

Before receiving KYBELLA, tell your healthcare provider about all of your medical conditions, including if you: Have had or plan to have surgery on your face, neck, or chin; have had cosmetic treatments on your face, neck, or chin; have had or have medical conditions in or near the neck area; have had or have trouble swallowing; have bleeding problems; are pregnant or plan to become pregnant (it is not known if KYBELLA will harm your unborn baby); are breastfeeding or plan to breastfeed (it is not known if KYBELLA passes into your breast milk; talk to your healthcare provider about the best way to feed your baby if you receive KYBELLA).

Tell your healthcare provider about all the medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements. Especially tell your healthcare provider if you take a medicine that prevents the clotting of your blood (antiplatelet or anticoagulant medicine).

What are the possible side effects of KYBELLA?

KYBELLA can cause serious side effects, including nerve injury in the jaw (which can cause an uneven smile or facial muscle weakness), or trouble swallowing.

The most common side effects of KYBELLA include swelling, bruising, pain, numbness, redness, and areas of hardness in the treatment area.

These are not all of the possible side effects of KYBELLA. Call your healthcare provider for medical advice about side effects.

Please see KYBELLA® full Prescribing Information.

CoolSculpting® Treatment Important Information

The CoolSculpting® procedure is FDA-cleared for the treatment of visible fat bulges in the submental area, thigh, abdomen and flank, along with bra fat, back fat, underneath the buttocks (also known as banana roll), and upper arm. Please talk to your healthcare provider or see full Important Safety Information for additional information.

JUVÉDERM® Injectable Gel Fillers Important Information

Approved Uses

JUVÉDERM VOLUMA® XC injectable gel is for deep injection in the cheek area to correct age-related volume loss in adults over 21.

JUVÉDERM® XC and JUVÉDERM VOLLURE™ XC injectable gels are for injection into the facial tissue for the correction of moderate to severe facial wrinkles and folds, such as nasolabial folds. JUVÉDERM VOLLURE™ XC injectable gel is for adults over 21.

JUVÉDERM® Ultra XC is for injection into the lips and perioral area for lip augmentation in adults over 21.

JUVÉDERM VOLBELLA® XC injectable gel is for injection into the lips for lip augmentation and for correction of perioral lines in adults over 21.

IMPORTANT SAFETY INFORMATION

Are there any reasons why I should not receive any JUVÉDERM® injectable gel formulation?

Do not use these products if you have a history of multiple severe allergies or severe allergic reactions (anaphylaxis), or if you are allergic to lidocaine or the Gram-positive bacterial proteins used in these products.

What precautions should my doctor advise me about?

What are possible side effects?

The most commonly reported side effects with JUVÉDERM® injectable gels included injection-site redness, swelling, pain, tenderness, firmness, lumps/bumps, bruising, discoloration, and itching. For JUVÉDERM VOLBELLA® XC, dryness was also reported. For JUVÉDERM VOLUMA® XC, most side effects were moderate and lasted 2 to 4 weeks. For JUVÉDERM® XC, JUVÉDERM VOLLURE™ XC, and JUVÉDERM® Ultra XC injectable gels, most side effects were mild or moderate and lasted 14 days or less. For JUVÉDERM VOLBELLA® XC, most side effects were mild or moderate and lasted 30 days or less.

One of the risks with using these products is unintentional injection into a blood vessel, and, while rare, the complications can be serious and may be permanent. These complications, which have been reported for facial injections, can include vision abnormalities, blindness, stroke, temporary scabs, or permanent scarring.

As with all skin injection procedures, there is a risk of infection.

To report a side effect with any JUVÉDERM® product, please call Allergan at 1-800-433-8871. Please visit Juvederm.com or talk to your doctor for more information.

Available by prescription only.

Natrelle® Breast Implants Important Information

Who may get breast implants?

Natrelle® Breast Implants are approved for women for the following:

Breast augmentation includes primary breast augmentation to increase breast size, as well as revision surgery to correct or improve the result of a primary breast augmentation surgery.

IMPORTANT SAFETY INFORMATION

Who should NOT get breast implants?

What should I know before getting breast implants?

What should I tell my doctor?

Tell your doctor if you have any of the following conditions, as the risk of breast implant surgery may be higher:

What are some complications with breast implants?

Key complications are reoperation, implant removal with or without replacement, implant rupture with silicone-filled implants, implant deflation with saline-filled implants, and severe capsular contracture (severe scar tissue around the implant). Other complications include asymmetry, nipple/breast/skin sensation changes, scarring, or wrinkling/rippling. Talk to your doctor about other complications.

Talk to your doctor. For more information or to report a problem with Natrelle® Breast Implants, please call Allergan at 1-800-433-8871. Please also see the patient brochures at www.allergan.com/labeling/usa.html.

Natrelle® Breast Implants are available by prescription only.

REVOLVE™ Advanced Adipose System

Important Safety Considerations for REVOLVE™ System

REVOLVE™ System is a single use, sterile, disposable canister that is intended for processing, filtering, and transferring of autologous adipose tissue. The device is intended to be used by a plastic surgeon to perform autologous fat grafting in aesthetic body contouring procedures.

Autologous fat grafting should not be performed in the presence of any disease process that adversely affects wound healing, and in patients who are in poor overall health. Some common adverse effects associated with autologous fat transfer are asymmetry, over- and/or under correction of the treatment site, tissue lumps, bleeding, and scarring.

Every patient’s situation is different, so be sure to ask your surgeon if the use of REVOLVE™ System is right for you. This brochure is not intended to replace a patient’s discussion with a surgeon. It does not describe all the potential risks and potential benefits associated with fat grafting procedures.

REVOLVE™ System is available only through licensed plastic surgeons. Complete product and safety information is available at lifecell.com.

SkinMedica®

Most of the SkinMedica® products described on this website are intended to meet the FDA’s definition of a cosmetic product, an article applied to the human body to cleanse, beautify, promote attractiveness, and alter appearances. These SkinMedica® products are not intended to be drug products that diagnose, treat, cure, or prevent any disease or condition. These products have not been approved by the FDA, and the statements on these pages have not been evaluated by the FDA.

SkinMedica® Total Defense + Repair Broad Spectrum Sunscreens (SPF 34, SPF 34 Tinted, and SPF 50+), Essential Defense Broad Spectrum Sunscreens (Everyday Clear SPF 47, Mineral Shield Tinted SPF 32, and Mineral Shield SPF 35), SkinMedica Daily Physical Defense® Sunscreen Broad Spectrum SPF 30+, Environmental Defense Sunscreen™ SPF 50+ with UV ProPlex™, and TNS Ultimate Daily Moisturizer™ SPF 20 Sunscreen are over-the-counter drug products which are formulated and marketed pursuant to FDA’s governing regulations set forth at 21 C.F.R. Part 352.

SkinMedica® Acne System, Acne Treatment Lotion, Purifying Foaming Wash, and Purifying Toner, are over-the-counter drug products which are formulated and marketed pursuant to FDA’s governing regulations set forth at 21 C.F.R. § 333.301 et seq.

See Approved Uses, Important Safety Information, and Prescribing Information